This guide is for tenants whose landlord has sent them a lease on Realhaus. By the end, you will have read the agreement, know how to ask your landlord for changes, and have signed it. Realhaus asks you to verify your identity and complete your profile before you can sign.

Step 1: Open your lease

  1. Select Leases in the menu, or go to app.realhaus.ca/t/leases.
  2. Find the lease whose status is Pending-Tenant-Signature. That means your landlord has sent it and is waiting for you.
  3. Select it. The lease opens in a panel on the right.
The Leases page with three lease cards, the last one showing the status Pending-Tenant-Signature

Step 2: Read the agreement

The top of the panel shows who the lease is for and the address. Under it are two buttons, Request Changes and Sign Lease, and the Residential Tenancy Agreement itself. Scroll through all of it.

Check these parts carefully:

  • Parties to the Agreement and The Occupants: your name, your landlord's name, and who may live in the home.
  • Terms: the start and end dates.
  • Rent: the monthly amount and the day it is due.
  • Security Deposit: the amount and when it is due.
  • Rules and Regulations and the other sections after the security deposit: what each of you agrees to during the tenancy.

At the end, Signatures shows your landlord's signature and the date it was added.

The lease panel with Request Changes and Sign Lease at the top and the agreement below
The Terms section of the lease showing the start and end dates
The Rent and Services and Utilities sections of the lease, with the monthly rent and the due day

Step 3: Ask for changes (if you need them)

If something doesn't match what you agreed with your landlord, don't sign yet.

  1. Select Request Changes.
  2. In Request changes to Lease Agreement, describe the change you need. For example, "Please change the move-in date to the 15th." The Request Change button only works once you've entered something.
  3. Select Request Change. You'll see Lease Change Request has been sent.

Important: The dialog says the lease goes back to DRAFT until your landlord has addressed your request. While it's a draft you can't sign it. Your landlord edits the lease and sends it to you again, and it returns to Pending-Tenant-Signature. Select Cancel if you'd rather not send a request.

Landlords: see how to send a lease for signature and handle change requests.

The Request changes to Lease Agreement dialog with an empty box for the details of the change

Step 4: Sign the lease

  1. When every term looks right, select Sign Lease.
  2. The Sign Lease Agreement dialog explains what signing means. Read it, then select Sign. Select Cancel to go back to the lease.
  3. You'll see Lease agreement has been signed.

Realhaus checks that your identity is verified and your profile is complete when you select Sign Lease. If either is missing, it shows Complete Profile & ID Verification and asks you to finish your account setup first. For the terms that apply to using Realhaus, see the Terms of Service.

The Sign Lease Agreement dialog with Cancel and Sign buttons

Step 5: See what's next

Open Leases again and select the lease. A signed lease opens on its Overview, with tabs for Documents, Bills and Reviews.

Action Items lists what is left to do: Lease Agreement reads Signed, Security Deposit shows the status of its bill, and Auto-Pay setup shows Incomplete with a Setup Auto-Pay button when your landlord requires Auto-Pay. Bills for the security deposit and each month's rent appear on the Bills tab shortly after you sign.

The lease Overview after signing, with Lease Agreement Signed, Security Deposit Pending and Auto-Pay setup Incomplete

What to do next

Need help? Contact us at hello@realhaus.ca.